BitMart, one of the crypto industry's longer-running centralized exchanges, is shutting down its trading platform, and the manner of the announcement has become nearly as newsworthy as the closure itself. The Cayman Islands-based exchange said it would begin an orderly wind-down of trading operations, but its own global CEO says he found out about the decision the same way the public did — after the fact.

According to the company's notice, after a careful evaluation of the company's operating conditions, market environment, and future strategic direction, BitMart made the difficult decision to commence an orderly wind-down of its trading platform operations, adding that it deeply regretted having to make the decision. New user registrations and deposits were suspended starting July 26, and the exchange laid out a phased shutdown that ends all trading services on Aug. 26 before ceasing operations entirely on Jan. 31, 2027. Under the plan, BitMart has stopped accepting new user registrations and deposits, while futures trading has entered reduce-only mode and spot markets no longer accept new orders.

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Photo by Markus Winkler on Unsplash

Ousted CEO Says He Learned Along With Everyone Else

The clearest sign of turmoil inside BitMart came from Nenter Chow, who had served as the exchange's global CEO since April 2025. In a post on X, Chow said he was informed on Friday that his employment was being terminated and that he was no longer involved in BitMart's management or decision-making, adding that he was not consulted about the shutdown decision and only learned of it after the company published the announcement. Other reporting placed the timeline even more precisely, noting that his employment was terminated on July 24, two days before the closure notice, and that he was neither consulted about nor informed of the decision, learning of it when it became public.

Despite the abrupt end to his tenure, Chow struck a measured tone publicly, telling users to rely on the company's official channels and to act on the wind-down notice promptly, per his statement translated from the announcement. Chow had joined BitMart last year as part of a broader leadership reshuffle in which founder Sheldon Xia stepped back from day-to-day duties. At the time, Sheldon Xia took over as Group President while Nenter Chow was appointed the company's new Global CEO, a move billed as laying the foundation for BitMart to move into its next stage of growth. Chow had previously spent time as a partner at Animoca Ventures and brought more than 17 years of investment banking experience at institutions such as JP Morgan, MUFG, and ICBC to the role.

Token Slumps as Exchange Joins a Growing List of Closures

Markets reacted swiftly and harshly to the news. BitMart's native token, BMX, dropped sharply following the announcement, with reports indicating the token was down about 58% in 24 hours, extending a yearlong slide of roughly 70%. The plunge is notable given that BitMart had recently reported about $1.6 billion in 24-hour trading volume, underscoring how quickly confidence can evaporate even for an exchange still processing meaningful daily activity.

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BitMart's closure adds to a wave of exchange and platform shutdowns hitting the crypto industry this year. Just days earlier, derivatives exchange BitMEX — credited with pioneering the perpetual swap contract — announced it would also close, with BitMEX saying days earlier it will close on September 23, 2026, ending an 11-year run, pointing to a strategic business review. UK-sanctioned exchange EXMO.com has likewise been winding down, having begun winding down earlier this month after the UK government added it to its Russia-related sanctions list and is now cooperating with authorities on an orderly exit. Newer platform Dango also shut its perpetual DEX and Layer 1 chain only months after launch, part of a broader retrenchment across both centralized and decentralized trading venues.

What Users Should Expect Next

For BitMart customers, the immediate priority is managing open positions and withdrawals before the deadlines hit. The exchange has said withdrawals will stay open until January 31, 2027, though the company said requests may face extra compliance and identity checks. BitMart has not disclosed a specific financial or regulatory trigger for the closure, and unlike some past exchange collapses, it has not cited insolvency, hacking, or missing customer funds — the language in its notice pointed only to broad "operating conditions" and "strategic direction."

Still, the leadership chaos surrounding the announcement has done little to reassure users already rattled by a string of exchange failures this year. With its own former global CEO publicly disavowing any role in the decision, BitMart faces the delicate task of executing an "orderly" wind-down while fielding questions about exactly who inside the company made — and controls — that process. BitMart did not immediately respond to media requests for comment on Chow's account of his termination or the shutdown decision.